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Listed below are some of the questions R & S is asked most frequently. If you have any additional questions, please contact our office.
  1. How do I contact R & S Corporation?
  2. How do I order parts?
  3. How do I obtain a quote?
  4. How do I track my order?
  5. What kind of warranty does R & S provide?
  6. Does R & S offer Retro-Fits for Existing Facilities?

How do I contact R & S Corporation ?

R & S Corporation's hours of operation are as follows:

         Monday - Friday.. 7:30 am - 4:30 pm
         Toll Free............. (800) 763-3656
         Phone................. (225) 749-8001
         Fax...................... (225) 749-8085

Please note that employees can also be reached by e-mail (e-mail addresses can be found under the Our Staff page)

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How do I order parts ?

If you know what parts you would like to order, or if you need further assistance, please call our office at (800) 763.3656 or (225) 749.8001.

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How do I obtain a quote ?

If you need a quote on items, just call or fax us your requirements. Make sure to include contact information so we can get back in touch with you if there are any questions. We will get back to you with your quote as soon as possible.

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How do I track my order ?

Once an order is placed, we will gladly supply you with a tracking number for your shipment.

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What kind of warranty does R & S provide ?

R & S Corporation provides a two (2) year warranty on all sliders installed by R & S. In addition, there is a two (2) year warranty on all parts.

If the Slider(s) is(are) installed by someone other than an R & S employee, there is a two (2) year warranty on parts alone.  The facility assumes responsibility for contracting service for repairs at their own expense.

For service issues, please call (800) 763.3656 or for those located in the Baton Rouge area (225) 749.8001.

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Does R & S offer Retro-Fits?

R & S Corporation has completed numerous Retro-Fit projects at facilities throughout the country. These projects have included Locking Systems, MTI Control Panel Systems, and Security Doors to name a few.  We will be happy to provide a price to Retro-Fit any item at your facility. 

 

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